Sky broadband issues. We have been getting issues now for months, .

Sky broadband issues Subscribe to RSS I believe the was not the router but with sky. 4 GHz) Up 19519895 2400388 0 16104 449 790:00:41 WLAN (5 GHz) Up 1303052503 520193590 138 0 0 If still down this morning then run the service checker in My Sky app which will tell you if Sky are aware of a fault in your area if they aren't call them. You can also find more tips on internet connection problems, in our guide to troubleshooting broadband. Over 70,000 Sky broadband users were affected by the outage at 10pm on Tuesday night accordi I had new broadband fibre fitted on Friday, the connection keeps dropping in and out I have spent all weekend trying to sort it and whenever I run checks everything comes back saying no issues. There's a red light on the 'LOS' Openreach connection box. Post 1 of 3 142 Views. Find out about planned maintenance work or known network problems and how to fix them. The internet light flashes orange and the voice light is a solid orange. My hive heating app. LONG discussion with Sky, blamed my end despite the fact I am able to access the 'join' pages of other providers! @c46j44i14a10 you should haveca voicecservice and the voice light on the hub should be showing green. the router only connect to the internet about 20 mins an hour. im aware sky are having issues but this is getting annoying and i need a stable connection. On average, new discussions are replied to by our users within 4 hours New Discussion. Get help with Sky Broadband & Talk Phone up again last week told them the issue again an said you sent wrong person an said they would send a broadband engineer out within a 24hrs hours, no one turned up so have been phoning for a follow up as to when they I have the same issue, I can't n either know the status of my order not contact any customer service . Sky offers satellite television service as well as broadband internet and home phone service. Sky Broadband switch support. We have sky multiroandwhich I know runs via a mesh network. Shame on you Sky. The speed is slow as dial up almost. My Sky app is telling me I have broadband speed issues and have done for a few days, then I got an email saying I can get out the contract due to them not providing the promised speeds. The hub was delayed, and only delivered Saturday. Sky Broadband & Talk. If the connection to the Sky is stable then the issue will be with your network but without knowing the set up its impossible to know what is w Ever since switching to sky we have had broadband issues some of our devices are not connecting properly we didnt have an issue with BT and BT was apparently slower and sky faster this is obviously not the case clearly! Broadband issues ‎14 Dec 2024 11:12 AM. See the heat map and chart of user-submitted reports over the past 24 hours. It is common for some problems to be reported throughout the day. Router is not working. @Emma12342 . Find out about any planned maintenance work or known network issues that may be affecting services in your local area within the UK. Clearly a SKY issue, if all fails on Tuesday I will email the CEO OF SKY uk, I bet she has no idea of what is going on. I had sky broadband installed about 3 weeks ago - the broadband shield has never worked. Hello, this is a bit of a long post so bare with me. All the speed checks and wifi checks come back normal but as i work from home it is very frustrating having internet dropping out and Teams calls glitching all the time. It has been particularly bad for the past 2-3 days but the About Sky Community Offers Hi keep having issues with my broadband keeps going off and there is s red light on the box this kerps happening all the time. ph/kylaofsky Facebook Messenger: m. 24 views. Existing Sky customers with issues like billing queries and faults: 0333 759 0511; Talk about getting Sky Fibre or Sky TV: The Sky Broadband technical support number is 0333 759 0511, which is the same as the customer service number. 2. Sky Community; Discussions; News; Tips; About; Offers; About Sky Community Offers. Is there issues lately? I'm wondering if I need a new router/broadband provider or there are just outages! We keep losing connection to the internet, wired and wifi. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service. Post 1 of 2 58 Views. If it isnt the issue needs to be reported to Sky. sky. 16229 Posts ‎29 Dec 2024 12:51 AM: Recently 'upgraded' to Sky Wifi Max and have an extended hub. Ring Sky Broadband technical support and tell them about your ping issues. Our placement of the router is fine according to the engi My concern is that there is an external issue which is impacting my broadband connection. In general, Sky recommends you use its online resources as a first step to solving any issues. Hi, our broadband keeps dipping out on connection. ive been getting drop outs on and off daily for weeks . Broadband issues ‎05 Mar 2024 10:03 PM. Is anyone else experiencing Sky broadband problems can often be resolved by restarting your equipment. Sky Issues Reports Near Southampton, England Latest outage, problems and issue reports in Southampton and nearby locations: Mrs Willie Millie (@dipdotdub) reported 3 minutes ago from Eastleigh, England. As you can see from the graph, this happens more often during working hours than at night. Mine is that the voice light on the router is orange and although I can access the internet on my devices (this may be due to me having a mesh system), several things aren't working. About a week ago, our broadbent stopped connecting to the internet. Make sure to have your 9-digit SKY account number ready for faster assistance. 0 Likes I have been having problems with my Sky broadband since I went over onto the social tariff on 8th December 2022 when instead of switching me to the social tariff they cut me off completely. 6Mbps when you took the router stats and posted them, Sky offers broadband internet, phone and digital TV channels. 0 Likes Reply. Broadband internet issues ‎30 @Claire8636 you are not talking directly to Sky by posting in the forum. What do you need help with? Basic troubleshooting. Sky Community; Discussions; News; Tips; Broadband Issues ‎24 Jul 2024 07:49 PM After this has finished and if it reports back all is good click on broadband to run an updated test. Problems using apps and websites Check a few websites and apps I have been with sky but not under a contract for last few yrs and I was getting speeds anything from 16. Any advice would be greatly appreciated. Posted by About Sky Community Offers. 1 is taking too long to respond) and I can't ping it. @JoMoseley if you post your Sky hub's connection stats forum members should be able to advise what is wring see Find your Sky Broadband router statistics. Broadband issues ‎11 Dec 2024 07:33 PM. We joined Sky 2 weeks ago for broadband, first week was great and everything worked fine. internet light flashing orange. @GD1 Router Statistics System Up Time: 790:03:21 Port Status TxPkts RxPkts Collision Pkts Tx b/s Rx b/s Up Time WAN MER 484097264 1224445766 0 2337480 51995884 790:01:46 LAN Up 18898766 668446 0 16812 65 790:03:21 WLAN (2. Today the engineer checked the line and found no errors. Check status. My Broadband speed and phone line dropped out 2 days ago, Sky detected a fault outside the premises and escalated to Openreach, who attended and advised he found an issue with the connection and replaced it. If you switch while under contract to Sky withoout giving them a chance to fix the fault you will have to pay Ever since switching to sky we have had broadband issues some of our devices are not connecting properly we didnt have an issue with BT and BT was. 0. Get in touch with Sky by calling its general helpline on 0333 759 3263 – opening times vary by department. Downdetector only reports an incident when the number of problem reports is significantly higher than the typical volume for that time of day. That hasn't been an issue for a while, though when it happened it did affect wi-fi as the Sky Q box quite effectively boosts the wi fi signal. We have just joined sky broadband, and connection went live yesterday. we have had a BT engineer out for a second time and it seems we have a problem inside our flat. When I go into the Sky website it says there's an issue with my broadband, however when I run tests on the website it says my broadband and WiFi are running ok and there are no issues, which is not the case. I have had speed issues with Sky Broadband for some time now and today decided enough was enough so went on to sky and ran all their automated checks an their system says all is ok. It's a quick and easy way to make sure your Sky Broadband is running at its best. To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the Broadband issues again ‎01 Dec 2024 01:39 PM. Moreover, the customer service is not actually wo I've previously reported issues with performance and connection issues with my wifi. Test your The thing is with mine , I have had sky broadband for years, nothing has changed the tv, the router everything is just as it always has been. If the operator doesn't understand, hang up and try again. Then around 5 minutes later, the box resets and everything comes back on normally @Migs check the LEDs on the ONT and Sky hub as they will show if the connection itself is going down. He's left and I've had no contact since. Switched from bt to sky broadband a few months back and router is in same place, I would check Sky are aware of the fault by running the connection test in the My Sky app which should tell you if Sky are aware of a fault if they arent call them to report it. We have no had connectivity since early yesterday after the storm. I have been seeing random reboots with my Hub 4 (SR203) and am Speed Issues ‎11 Jun 2022 03:37 PM. This is critical when working from home. Make it VERY clear you're not complaining about speed issues, but ping. . Post 15 of 17 280 Views. Close. Subscribe to RSS Feed; Mark Topic as New; For business VPN through a Max Hub the most likely cause of issues is the Sky deployment of Map-T, so I'll escalate your post. I am trying to contact sky to have this resolved but no number readily available. Woke up this morning and no connection. Posted by a Sky employee. I was told it could he due to the amount of devises. Sky services have gone down, with outages reported across the media company’s internet and TV services. 1 Like Reply. wifi Is down in my house but no problems reported in area. This is unacceptable. My ring doorbell and cameras Joining Sky Broadband. Seems a lot of issues with WiFi in the forum today. The issues shouldn't happen but servers do go wrong and take time to get fixed. Sky Broadband Issues ‎16 Nov 2024 05:10 PM. Unfortunately if there are network issues outside the home causing packet loss this could be quite difficult to initially identify and resolve. Sky Q UHD 1 Tbyte, Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, The broadband is actually downloading at 9. I can see it disconnecting and connecting on my sky box. There are several ways that you can do so. No known issues in your area. Go to Ask For Help, and select Service Advisory. Reset everything. you have sent me a new sky a box in to resolve the issue and it has not worked. No particular issue. The problems date back to a switch to Sky fibre Ultra Fast, we've had intermittent problems since the switch. Wi-Fi issue ‎01 Jan My Sky Broadband isn't working. Thanks . Sign in to get your answer quicker. But the engineer failed to connect us. But over time, they accumulate, and the connection is cut off. So many people are reporting issue here. 65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode My connection is an ongoing spinning. I've had Sky Stream for 2 years, connected via BT broadband and receiving 500mb Fibre. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Sky TV. Two other reliable broadband testers show my speed between 0 and 7 mbs. Due to these issues, we are considering switching back to BT or Community Fibre. At the same time, the speed and For 2 weeks I don't have Internet access in the hub, the wireless is white solid but the Internet is off, I have connected the grey cables properly The broadband keeps on dropping off devices. The WiFi broadband an issue ‎01 Jan 2025 05:36 PM by Paul493. The connection seems to keep cutting out. Welcome to the Official Sky Broadband & Talk Community boards - Take a look at the latest discussions from our active members. Report post. I now have issues streaming where it pauses for no reason, regular pixel issues and Broadband down since 16:15 today, no detail on the problem just an automated message on the sky app saying you have a broadband problem in your area and it can take up to 2 days to fix! Any chance of telling us what the problem My hubs Internet connection light is orange and has been for a while now. The issues has since been resolved . 30 according to my BQM,this lasted until the 22nd then it went back to be close to unuseable with a 60% Known Issue - Sky Fiber Max Hub and TP-Link Powerl ‎13 Dec 2024 11:47 AM by Suzanne1875. Sky Community; Discussions; Broadband issues ‎14 Dec 2024 11:12 AM. 5 to 17. Frequently read articles. Last weekend something changed, and now I can't connect through SKY but I have no issues connecting via a mobile/4g connection - nor do I have any issues using the remote desktop from any other broadband connection Hi I'm still having issues with my broadband, I've rang Sky and they have escalated it to Openreach who say there is no problems, router is resetting itself at least 2-3 times a day I've had a new router delivered today and within half an hour of connecting and powering it up it has done the same thing, I've had around 4-5 replacement routers and still haven't fixed the issue Broadband down since 16:15 today, no detail on the problem just an automated message on the sky app saying you have a broadband problem in your area and it can take up to 2 days to fix! Any chance of telling us what the problem We have 2 green lights but the middle one flashing orange. Should it not be possible to handle your broadband technical support issue, Broadband issues every day ‎30 Dec 2024 09:09 PM. Sky Broadband help number. * * * * * * * Sky Glass 55" (on ethernet) & two Stream Pucks Have a weird issue recently and can't figure out if it's broadband causing this is the router itself. Latest reply Chrisee ‎19 Dec 2024 04:26 PM. Sky Community; Discussions; News; Tips; I am having constant issues with broadband coverage with WiFi dropping constantly on my upstairs device. Me too every night for the past 7 my speed drops from 70mpbs that i get through out the day to 20/25mpbs. Sky Issues Reports Near Leeds, England Latest outage, problems and issue reports in Leeds and nearby locations: David Firth (@cheekydave27) reported 40 seconds ago from Huddersfield, England @SkyHelpTeam I’ve had slow broadband connection since Thursday so did an Seems like Sky are having massive issues today. 1 16 Sky offers satellite television service as well as broadband internet and home phone service. Broadband issues ‎18 Jul 2024 10:28 AM. Test your connection or use our simple steps to try at home if your can't connect or have slow WiFi. me/myskyupdates we've just signed up to sky tv and broadband in our new home and are experiencing the below alert: There's an outage in your area We're working on. Given your brosdband is delivered through your phone line the issues with your satellite dish are unrelated. Thanks for your reply,Sky eventually decided to send out one of their experts on the 28th,the second time in 2 weeks,unfortunately when the first expert arrived on the Wednesday 14th at 12 noon the broadband started working correctly the same morning at 07. Zen internet on FTTP (900Mbps down, 100Mbps up). Enter your login details, then go to "Maintenance > Scroll to the bottom and click on "Connection Status". Post 55 of 116 147,513 Views. Hi everyone, We have been having issues for about a month now with our broadband. Until now, we haven't had any real issues apart from a while ago {July 2023) when the Sky Q box would disconnect from the router almost nightly, and we'd have to reboot the box and/or router or use WPS etc. We’ve sent @KPN02 an invite to chat Broadband issues ‎24 Oct 2024 11:19 AM My broadband connection has been consistently below my guaranteed speed for several days and this morning I have been unable to connect devices to it at all. My sky glass is constantly losing connection, my son cant run his pc and my. 50am but have since fallen Check if there are any issues affecting your Sky Broadband & Talk service and see the latest discussions on Sky Community. You perhaps need to initiate contact with Sky for an update. I will be also getting a tv and other items and I'm afraid the current issues will only get worse. Someone at @SkySports needs sacking. Search. Post 3 of 3 74 Views. I've carried out the test many times without success. I am trying to work and this is having a very serious negative impact. My BT Sky broadband has been connected now for around 3 months. sky q box keeps loosing internet in the living room and also does the mini box in the bedroom. 0 replies. Done all the checks on MySky and saying no problems. About 18mths ago (approx) we started getting alot of issues with speed and connection. We joined Sky Broadband last week. 1. The ASN for Sky UK Ltd is 5607. Are you experiencing issues or an outage? Leave a message in the comments section! Will Sky compensate me for the outage? Sky outages have been causing frustration for Sky Outage Map. Subscribe to RSS Feed; Mark Topic as New For 3 months now my sky broadband has been continuously dropping out. Auto-suggest Broadband problems ‎27 Sep 2024 08:50 PM. An Open Reach engineer came out the next day identified & fixed the problem & I had no problems until the 18th January when I was again disconnected. Issues with Sky TV have also been reported. He then shared About Sky Community Offers. 43" Glass TV & Puck Whole Home Sky Router Problems: Slow speed after switching to fibre: Try logging into the router via the IP address of 192. Let’s look at your options. The #glare on the screen from the sun on the Everton Liverpool game is awful. Re: Broadband issues ‎08 Jul 2024 01:25 AM Sometimes when i reset all the lights except the power light stay off, others times there is 2 green and one amber Find out about any planned maintenance work or known network issues that may be affecting services in your local area within the UK. If someone has helped you then please click on the LIKES button in their post. I have been a sky customer for 12yrs. No signal or is internet not working? Here you see what is going on. Does anyone know how long this will take Sky. Turn on suggestions. Looked at the router and the light was red. By this I mean I have zero access to the router itself for about 5 minutes (192. Here is a snapshot of a 24 hour external ping to my router . Green power light and Wi-Fi light. Sky Community; Discussions; News; Tips; Broadband Issues ‎05 Nov 2024 02:20 PM. If you are upstairs in the house or. Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi) BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2 . Popular help guides. Very disappointed. Please advise. No satellite signal; View my details; Piggybank roll; Reset my Our setup was Sky Superfast BB, Sky Q BB hub, Sky Q box, plus 2 Sky Q mini boxes. Broadband issues ‎27 Sep 2024 05:34 PM. Do Sky compensate for this at all as we are currently paying f Sky Ireland BROADBAND issues ‎30 Dec 2022 05:01 PM. You can reach KYLA through: Viber: mysky. com. Auto-suggest Broadband issues ‎16 Nov 2024 08:50 AM. We've tried all the tricks, even had a sky engineer tell us are broadband is rediculously slow. Broadband & Talk | Broadband | VPN problems; Discussion topic: VPN problems. Broadband Broadband issues ‎19 Jul 2024 11:59 AM. You can also find out about any planned work that might affect At the moment, we haven't detected any problems at Sky. If you are experiencing problems with Sky, please submit a report below. Posted by a Superuser, not a Sky employee. Hi I have a problem with my broadband I don't know what's the problem I Tryed everything to fix it but still having issues with it . So although my IP is showing as UK, the ASN is Sky Italy, which is almost certinaly the route of my issues. Posted by a Hi - my internet continues to have severe issues, it's been problematic virtually since I switched to Sky and again over the last few days has been. Search Metro. Broadband Issues ‎17 Nov 2024 04:08 PM My internet has dropped out continuously throughout today, and any diagnostic checks I've ran, through Sky app, suggests that all is well. 0 24 views. Power off your Sky Hub, modem, and any other network devices, wait for 30 seconds, then turn them back on. Real-time problems with Sky broadband. Sky Community; Discussions Strange broadband issues ‎06 Apr 2024 07:01 AM. Switching to Sky Broadband issues ‎16 Oct 2024 05:10 PM - last edited: ‎17 Oct 2024 08:54 AM by Daniel-F. 2 engineers came out and decided it was a router issue as all 3 lights go out and came back Amber, only the power light stayed green, they didn't carry the routers, so passed it to It is common for some problems to be reported throughout the day. Netflix account help; Mobile roaming charges; Scams and fraud help; Moving home with Sky; Fix problems with Sky Broadband; Popular online help. We did have some internet before, but now nothing at all. The connection was very unstable and often unusable. @JayJones90s can you post your hubs connection stats as explained here Find your Sky Broadband router statistics seeing those will help,forum memberscto see what may be wrong . I'm unable to connect. Broadband issue ‎09 Jul 2024 09:56 AM. We have about 10 devices that connect to WiFi, Ive tried 2. Persistence is the key. Posted by a We signed up for Sky Broadband at the end of October, but we are very disappointed with the service. Now Oct 2024. Thanks for escalating this. The download speeds are insufficient for our needs, and we are experiencing frequent freezing during FaceTime and Zoom calls, as well as constant buffering. Streaming TV. I have tried the support page and I have spent 37 minutes on the phone to Broadband issues ‎02 Dec 2024 07:09 PM Hi my broadband keeps cutting out and going really slow No broadband connection since 7 pm today. went to bed last night all was ok. im convinced this is the issue I think its causing interference. Sky Community; Discussions; Or perhaps you have a more technical issue that can't be resolved in a conventional manner - Post on our Sky Talk board. Can anyone advise how to resolve ? Sky dont seem interested in telling me anything other than the line is great, customer service is sadly lacking right now. If you get amber or red please follow the on screen instructions. ANd trying Thought I would try here before calling the help desk. These things include. Find out how to run a network check, fix problems Sign in to Service Checker or use Service Status to see if there are any issues with your Sky Broadband or other services. Sky Community; Discussions; News; Tips; About; Sky Employees are clearly identified as such. As your issue was not tesolved by the engineer the next step is to go back to Sky so I am escalating your post to the Sky team who support the forum who should be in touch soon to offer you a private online chat session to I changed from BT to Sky Broadband a couple of months ago and I'm having daily issues. This happens to smart phones, consoles, sky tv etc. Tried rebooting it but still nothing. Broadband Broadband problems ‎19 Nov 2024 08:30 PM. My sky broadband is My broadband has been dropping out multiple times a day and night sky have attempted to fix this issue so many times and 2 years on and it's still doing the same. All lights are ok but service checkers tests tell me to contact customer services but it appears to be a loop back the service checker. ===== 65inch Sky Glass, 3 Sky Streaming Pucks, Sky Broadband issues Any else experience broadband issues in the TW19 area . I was happy with the SKy Broadband service until appox 3 weeks ago when Sky started to stop working . I will move your post from the Email board as that's for issues with Sky Yahoo email. Nothi Spending more time at home and need to get the most out of your Broadband? Look no further - Sky Community has you covered. 168. 5 to 16mbps, i have tried to speak with . Sky Mobile. The normal cause of loss of the voice service is an issue at Sky's end with the connection server. He said he wasn't able to access the problem and would have to get someone else out to sort it. Every few days or so the internet connection is dropped. Getting Internet not connected messages regularly. An engineer has been boo Broadband down since 16:15 today, no detail on the problem just an automated message on the sky app saying you have a broadband problem in your area and it can take up to 2 days to fix! Any chance of telling us what the problem My WiFi is causing freezing on calls and video calls and I am only using one computer and one phone. 4 and 5ghz combinations, router resets, full resets over night. Your issue sounds complicated and if you are being dealt with by the priority team your call should be routed to them if Having repeated problems with broadband, streaming programmes (hard wired) buffering regularly . 6 replies. However after running tests on broadband. Hi . this is unuasable. My broadband was supposed to go live on Friday, however there were two issues. Sky Broadband help online. Post 2 of 3 134 Views. Everything works fine with good speeds, then connection drops. Same here. The broadband is not working, Rebooked Sky engineer (purely according to Sky, so that he could book another Openreach visit quicker than they could), he didn't turn up, so rebooked for next day. I have been having broadband issues for the past few months now. We had years of problem free broadband and internet with this set up, including WFH all over lockdown We switched to Sky ultrafast in September, Is anyone else suffering with connection issues when trying to use Microsoft Teams. I can assure you that there is an issue. ISSUES with Sky Broadband appear to be resolved following a mass outage that hit the service on Tuesday. Issue report on my sky app ‎19 Dec 2024 03:49 PM by Dan182. If you have a fault on the line then switching isp isnt going to solve anything if they use the same line. Post 59 of 116 400,449 Views. Sky TV and broadband customers charged £10 a minute in helpline scam — ignoring this warning could cost you Following the steps on its online resources to get help with a Sky TV issue, we were asked to call 0333 759 0938 too, Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. However when even only one devise is connected, im still only reaching a download speed of 8mbps on my I notice recently we have had a number of broadband providers doing work in the cabinet outside my house installing more cables and this may be the issue my connection is affected. Complaints peaked at 198 just before 12. My broadband connection has been consistently below my guaranteed speed for several days and this morning I have been unable to connect devices to it at all. Maybe 樂 we should cancel all our sky package tv phone broadband and sky Q as it appears we’re not worthy Sky Issues Reports Latest outage, problems and issue reports in social media: Deanthebard (@deanthebard) reported 2 minutes ago @Gemma_Manns @SkySports If its not Liverpool it's about how great (Insert any top 6 team) are. For 3 months now my sky broadband has been continuously dropping out. Broadband Broadband issues ‎08 Jan 2024 05:40 PM. I keep having to reboot the router, for short and prolonged periods. Sky Router Problems: Slow speed after switching to fibre: Try logging into the router via the IP address of 192. To check if there is an ongoing service issue in your area, just message our 24/7 virtual assistant KYLA. Sky Community; Discussions; News; Tips; Broadband issue ‎21 Oct 2024 02:18 PM. This may help clear out any Ever since switching to sky we have had broadband issues some of our devices are not connecting properly we didnt have an issue with BT and BT was. Reply. Until last weekend I've been using a VPN to connect to my work PC, from home via a Mac using Microsoft Remote Desktop and my SKY wifi. Set up all went fine until I tried to use my work laptop. cancel. Policies and info. Test Your Broadband Check your broadband speed and get tips to improve performance online. A lot of problems can be fixed online by following the steps in our help guides. How do I rep We signed up for Sky Broadband at the end of October, but we are very disappointed with the service. I need this issue resolved ASAP How to troubleshoot Sky Broadband issues and connect/reset your Sky WiFi Router and Booster. Ongoing broadband issues ‎16 Apr 2023 12:14 AM. Subscribe to RSS Feed; Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; Broadband issues ‎20 Dec 2024 10:03 AM. I have done everything possible and even tried phoning sky direct You're currently on the UK version of www. I go through the trouble shooting section on the my sky app and it always results in me having to unplug the broadband hub wire from the micro filter on the master socket and plug it back it in to get the hub to reconnect. My sky broadband is not working. Created with Sketch. 5mbps daily with no issues, now have taken advantage of new deals so taken out new contract, since taken out contract whilst awaiting engineer visit my broadband speeds have slowed to anything from 14. 6 150 views. If thst is the case run the connection test in the My Sky app when the hub is connected to see if it can see an issue. Start a new discussion. Everytime the broadband drops, the Sky provided router (Sky Hub) seems to break itself. About Sky Community Offers. Upload/download speed, Sky Router specifications, reset and personalisation. Full fibre services are normally far more reliable than older systems like FTTC if your's is not it needs to be investigated. Mysky says there are no issues. 0 Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile NOTE: I only provide help on the forums and NOT via PM . Demanding refund of the monthly fees. The service has been awful since I moved from BT. Broadband. Interesting I checked via an IP webiste and the ASN shown is 2 1 0 2 7 8 which is "Sky Italia". I work from home and am getting very frustrated with intertmittent connection issues. I've raised with Sky and they are going to look into it further. Close About 81% of issues are about Sky Broadband, with 12% for satellite TV services and 7% for the Sky website. But if they don’t, we’ll show you when to book an engineer or when to get in touch. After months, possibly years of issues with sky broadband we are now getting little to no broadband coverage. We have been getting issues now for months, Search Sky Community. The bill was paid a few days ago? Paula. I will upload my router settings if someone could please let me know if these are correct. New connection. This has been going on for 2-3 months and we have done everything on t When subscribed to Sky WiFi Max the service includes additional WIFi Max Pod boosters to improve the signal in areas difficult to reach, one needs to contact Sky for the WiFi Max Pod boosters. 2 Likes What We would like to show you a description here but the site won’t allow us. Working from home on WiFi losing network connection multiple times a day. Broadband issues ‎26 Aug 2023 11:23 AM. com Helping you make the most of our site. The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. If the service is still down this morning call Sky to report the problem. Manage My Package - click to Test Your Broadband overview. Also as I walk to my second bedroom the entire signal breaks, it's a small flat so this shouldn't be Hi I am having constant slow connection. I have sky broadband ultra fast 1, broadband boost and sky q box and multi room box. The temperature of your Sky hub is also probably unrelated as some Over 90% of our customers who use online guides get the help they need. 3rd Party Router Issues [link to this post] I am hoping that somebody can clarify something for me. 1. Mind giving us an update on this one? 2024-11-20 04:25:44 Fibre Broadband router issues ‎03 Dec 2023 11:22 PM. We work from home and this is a huge loss. got the same issuetrying to switch my broadband to Sky. See outages and services in Visit the local version of Downdetector for the most relevant information Not got a visit booked but got a problem with broadband or talk? You might not need an engineer to fix your issue. If you use your Sky Talk line (or Sky Mobile if you have that) calls to Sky are free dial 150. Sky Community; Discussions; News; Tips; About; Offers; Sign In. Manage My Bill - click to open detail panel. This heat map shows where user-submitted problem reports are concentrated over the past 24 hours. Sky website states, "looks like there's an issue" & "Let's fix". Options. Sky Broadband Basic / Mid / Max 1. It's not an email route to Customer Services. Sky complaints: how to complain to Sky Broadband When you’re having problems with your broadband, you might want to contact Sky to complain about your broadband. I managed to get it @Liftman i have escalated the issue to a Sky team who support the forum who should contact you later today offering a private chat through the forum so keep your eye out for a forum personal message and an email but once Switched from bt to sky broadband a few months back and router is in same place, same connection (terrible end of the line non-fibre to the house) About Sky Community Offers. Im constantly dropping bellow 15mbps even though i have a garrantee of over 60. Only this time it has stayed dropped out or and light in centre I have reset box and everything yet when I do a service check it's showing all connected as it should be with no known issues but how The latest reports from users having issues in Glasgow come from postal codes G5, G3, G22, G1, G2, G31, G53 and G72. Want to see the ROI version? Scroll down and change the flag on the bottom right of this page. Posted by a Superuser, not a User reports indicate no current problems at Sky Cable User reports indicate no current problems at Sky Cable Sky Cable offers internet Is there a problem with SkyCable/Broadband here in Taguig? No internet connection since this morning. Hi having issues since moving into my new property. It connected to the wi-fi no problem, but was unable to connect to my work VPN (and couldn't load web pages etc, even though it was showing that it Find any problems and fix them; See your connected devices; Sign In. Now the router light pulses green and when I try to connect to the internet it Any issues with the fibre itself mostly lies in the Openreach domain and becomes only becomes a Sky issue when it hits any Sky equipment at the exchange. Sign in to see if there are any issues with your Sky broadband and TV services in your area. However, this past week we can't connect to the WiFi for. Staying safe online. What's this? Check if Sky is having any issues with broadband internet, TV or phone service in your area. Post 1 of 2 109 Views. Latest reply DawnParn ‎01 Jan 2025 10:47 PM. However, My Sky tells me everything is OK. Poor wifi though is usually has different causes. Does anyone have any suggestions or other thoughts on whst the issue could be? ive seen suggestions on forums to change the main sky box 5ghz settings to 40mhz rather than 80 so will try that for a few days. Sky Q UHD 1 Tbyte, Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21 Sky broadband went down last night with thousands of frustrated users reporting issues across the UK to Down Detector and on social media - with one fuming 'sort your s*** service out' I am wondering if anyone else is still having issues with Sky Broadband in Kildare. The WIFI connection keeps dropping thorugh the day and the extender is not boosting the signal into the bedrooms upstairs (router is at the bottom of the stairs). I have been looking at moving to use my own router with Sky Broadband on my Gigafast Sky Product. I now have issues streaming where it pauses for no reason, regular pixel issues and have to keep resetting system. 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